Refunds & Returns Policy

Tapestry prides its self on delivering satisfaction with every purchase however If you are not satisfied with the quality of the product you have received, Tapestry will refund the full purchase amount to your account upon the return of the goods and proof of purchase. Alternatively Tapestry is happy to exchange rather than refund the product to any other product up to the value of the original order. Goods must be returned within 30 days and proof of purchase will be required. (If the dozen is mixed only the bottle or bottles you are unhappy with will be refunded or replaced)

In the rare occurrence of products being damaged in transit we will re-despatch as soon as confirmation is received from the freighting company.

In the instance of incorrect products being received Tapestry will re-despatch the correct stock asap and the collection of original stock will be organised.

Please remember every pallet is different, choose carefully as you are not entitled to a refund if you simply change your mind.

Please contact our cellar door to discuss refund/return options 11am – 4.30pm Mon/ Fri on (08) 8323 9196